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College of Information

Science and Technology

Visit our home page at www.ist.unomaha.edu

Tech help wanted: students need apply

Going global with student group

Future is now for UNO Institute for Collaboration Science

The IS&T Advisory Committee includes, from left, Associate Dean Deepak Khazanchi, Craig Stemple of Qwest, Philip R. Ruhlman of the Gallup Organization, Dean Hesham Ali, George Royce of Mutual of Omaha, Joe Hutchings of First National Bank, Lynne Baldwin of Baldwin, Hackett & Meeks Inc.; and Dave Poutre of the MITRE Corp.

Tech Help Wanted: Students Need Apply

Some of Omaha's largest employers say they have information technology jobs and internships available but not enough qualified people to fill them.

And they don't understand why.

Hesham Ali, Dean of the College of Information Science & Technology at The Peter Kiewit Institute, says rumors regarding widespread cost-cutting measures like outsourcing and offshoring may be to blame for cutting interest - and enrollments - in computer science degree programs.

"Not just here at UNO but at other universities," Ali says. "Potential students are worried that there won't be jobs waiting for them, when in actuality, companies are worried there won't be enough qualified graduates to fill the jobs that are available and will support future growth."

Lynden Tennison, senior vice president and CIO at Union Pacific Corporation, says he would love to fill information technology (IT) division internships and job openings with graduates from Omaha and the immediate region. If he could find them.

Headquartered in Omaha, Union Pacific has been hiring between 60 and 80 people annually for its approximately 1,400-person IT division, Tennison says. The openings are due to company growth, natural attrition and retirements.

The railroad giant also makes about 20 to 30 internship opportunities available each year. The internships often lead to "very well-paying jobs," Tennison says.

That is why he and other members of the College of IS&T Advisory Committee are finding it hard to comprehend why interest in computer-related majors and enrollments aren't increasing.

"It has become a challenge for us to find qualified interns and graduates, particularly in electrical engineering and computer science," Tennison says, "not just in numbers but also when it comes to diversity, especially women, African-Americans and Hispanics."

Dean Ali says reports regarding outsourcing and offshoring of jobs don't tell the whole story. Outsourcing is the delegation of work from within a particular company to an external entity that specializes in that job or operation, often to reduce costs. Offshoring is the delegation of work from a company within the United States to a company in another country, usually one where either production or labor costs are lower.

 Microsoft Corp. for example, has invested more than $1.5 billion in its facilities in India and hired thousands of Indian workers. Microsoft Chairman Bill Gates said during a panel discussion at the Library of Congress that it's not an effort to save money. "We're just not seeing an available labor pool."

For some companies, however, outsourcing and offshoring are neither profitable nor practical.

David Poutre is senior principal engineer with the MITRE Corp., a not-for-profit company that operates Federally Funded Research and Development Centers for the government.  Poutre works with the U.S. Strategic Command (USSTRATCOM) headquartered at Offutt Air Force Base south of Omaha in Bellevue.

"Outsourcing is a national trend but it is a pendulum that is going to swing back," says Poutre, who also serves on the College of IS&T Advisory Committee. "In the Department of Defense arena, the nature of our work requires employees to be screened and cleared by the government. You can't offshore work like that."

The number of Department of Defense contractors with operations in the Omaha area is rising. The Greater Omaha Chamber of Commerce estimates more than 50 defense contractors do business here, among them Northrop Grumman and Lockheed Martin, resulting in more than 2,500 defense-related jobs.

Tennison says Union Pacific offshores the equivalent of 30 jobs, "and I never see that going above 25 to 30 percent of the workforce.

"A lot of our development processes require gathering information today and developing code tomorrow. Doing that successfully requires face time with people here in the corporation, and that would be impossible from 5,000 miles away."

Outsourcing is not always prudent, says George Royce, vice president of strategic technology development at Mutual of Omaha.

"It's a fantasy that you can outsource or offshore everything," says Royce, who also teaches information systems classes at the College of IS&T. "You need key people in key places right here at home."

Rather than count on jobs to be offshored to their countries, some students have been traveling from India and Asia to the United States because of the availability of jobs here.

These non-U.S. residents are filling jobs that offer competitive salaries and the possibility of promotion not found in their home countries.

For American companies, however, hiring non-U.S. residents typically means higher costs, such as legal fees paid to meet Immigration and Naturalization Service requirements.

"We are paying these fees because we're not finding enough qualified candidates locally," Tennison says. "That opens a huge opportunity for UNO to bring in students who will come out with solid degrees in electrical engineering, computer science and advanced math ready to step into some of these jobs."

 The demand for IT interns and graduates locally "is significant,' says Lynne Baldwin, president of Baldwin Hackett & Meeks Inc., a software applications development corporation in Omaha.

"There are jobs available and we project a need for more people qualified in computer-related fields," says Baldwin, another IS&T Advisory Committee member. "Students would not be making a mistake if they choose to major in computer science or computer engineering."

Mutual of Omaha would "love to take advantage of a local pool of smart, talented interns and graduates," Royce says.

"If you're interested in computer science or computer engineering, UNO and PKI are marvelous resources right here in Omaha," he says. "If you get into the profession and are willing to learn new things, you've got a bright career ahead."

Union Pacific's Tennison agrees.

"UNO students and graduates are valued members of our workforce and we expect great things from them in the future," he says. "I'd just like to see more of them."

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Going global

Trip to India an 'Unforgettable experience' for faculty, students

Students and faculty from UNO were among a group that traveled to India to experience the meaning of globalization.

The trip, from March 6-18, was themed "Unity in Diversity." The seven faculty and 32 students, the majority from UNO, were a cross section of the university system, representing the departments of International Studies and Programs, Foreign Languages and Literatures, Sociology and Anthropology and the UNO College of Information Science and Technology (IS&T), as well as the fields of architectural engineering, English, history, religion, communications, pre-medicine and biology.

The group visited the cities of Bangalore, Delhi and Kolkata. They toured the company sites of Infosys and Biocon, the Vinod Gupta School of Management and the campus of the Indian Institute of Technology-Kharagpur. UNO and IIT signed a sister university affiliation agreement in 2004.

Gupta, founder, chairman and CEO of Omaha-headquartered infoUSA, Inc., is a 1967 graduate of IIT Kharagpur, near Kolkata. He created the IIT Foundation and the school which bears his name. InfoUSA President Rakesh Gupta (no relation to Vinod) also is an IIT graduate and assisted in developing the IIT/UNO program. The students' visit was sponsored by infoUSA.

It was the first trip to India for Ilze Zigurs, professor of Management Information Systems at IS&T.

"It was an unforgettable experience," she says. "I have many professional colleagues and friends who are from India and I had read and heard so much about the country, so it was especially meaningful to experience it all firsthand."

Zigurs says the group was fortunate to visit a variety of businesses and cities, "and we were treated with such gracious hospitality everywhere we went. The access that we had to different businesses and sites was a very special part of the experience, and we owe a huge debt of gratitude to our hosts and all the people who worked so hard to make all the remarkable arrangements."

She says the UNO group saw why India is becoming a force in business and technology. "Professionally, I learned firsthand and in a richer way about information technology trends and practices and globalization, and what all this means to people in their daily lives."

For more about the trip, see http://unoindia.vox.com/.

Photo: UNO students and faculty pose outside the pyramid-shaped media center at the Infosys company campus in Bangalore, India.

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Future is now for UNO Institute for Collaboration Science

In his keynote address to the Interop business technology conference in May, Cisco Systems CEO John Chambers told the audience, "Group innovation and collaboration . . . is the future."

The future is now at the UNO Institute for Collaboration Science.

Collaboration science is the study of concepts affecting the outcomes of joint efforts toward achieving mutual goals. Though it can be summarized as teamwork, the precise examination of collaboration involves complex issues that intrigue a variety of academic disciplines.

The UNO institute was formed in July 2006 with a $300,000 gift from UNO alum and founder of Quantum Alliance (QA3) Steve Wild, a $125,000 grant from the University of Nebraska Foundation and $50,000 from the university's technology fee. Among the founders are 12 faculty members representing all six colleges at UNO.

The Institute's director is G.J. de Vreede, Ph.D., of the College of Information Science and Technology. Robert Briggs, Ph.D., of the College of Business Administration serves as director of academic affairs, while psychology Professor Roni Reiter-Palmon is the research director.

De Vreede says the institute has made great strides in its first year. "If you look at the wide range of people and colleges involved, so far we're the only group I see in the nation that is building such a large-scale, integrated effort."

In the fall of 2006 the institute was awarded a $120,000 contract from the U.S. Strategic Command (USSTRATCOM) to develop long-range infrastructure strategies for the military agency. That grant has been extended to fund phase two of the project, which is titled "Raising the Collaborative Capacity of the Warfighter."

De Vreede reports other first-year successes, including:

• Publication of 16 journal and 30 conference papers and seven book chapters;

• The redesign of the Collaboration Lab at The Peter Kiewit Institute, the redesign and funding for a collaboration space at the College of Business Administration and a proposal to create a "collaborative commons" in the new College of Public Affairs and Community Service (CPACS) building, formerly the Engineering building;

• The launch of the first study course, Principles of Collaboration, a class that quickly reached the maximum of 24 students and that will be held again this fall. A class in facilitation of collaborative problem solving with groupware also will be held. Both are destined to become part of a curriculum for a concentration in Collaboration Science;

• Inception of a distinguished speaker series;

• Application for more than $8.5 million in grants and proposals for research projects; and,

• The establishment of 13 internships and assistant positions for students.

"We are also actively reaching out to the community and assisting in a number of projects," de Vreede says. "News of our efforts has resulted in quite a bit of interest from local businesses and organizations asking us to submit additional proposals."

He says it is common for an academic endeavor such as the Institute to take three years to fully establish itself - one year where the seeds are planted, one year to nurture the crop and the third year when the first results are harvested.

"Clearly, though we are completing only our first year, we are already seeing some fruits of our labors," he says. "So things are moving very rapidly."

More information about the Institute is available at http://ics.ist.unomaha.edu.

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